FAQ

Panda Cleaning Service is closely monitoring COVID-19 (coronavirus) and its impact in our community. The health and safety of our customers is our highest priority during this time. While we cannot control the severity or unpredictability of this virus, we can take preventive measures to limit the spread and impact of COVID-19. We are currently acting with prudence in our day-to-day operation with basic preventative safety measures following the guidance set forth by the U.S. Federal Government, Centers for Disease Control (CDC) and other health agencies, including: Cleaning hands with soap often, for at least 20 seconds. Using an alcohol-based hand sanitizer when soap and water are not available. Keeping the recommended 6 feet from people. Cleaning frequently touched surfaces. Covering cough or sneeze with a tissue, then throwing tissue in the trash. Staying home when sick. We encourage our customers to let us know in advance of an appointment if there are any concerns or they would like us to take special precautions. We will continue to closely monitor the situation surrounding the COVID-19 coronavirus and act accordingly. What we do and why we are different than most cleaning companies: In your home, our team uses a sanitizing solution to wipe down light switches, doorknobs, bathroom surfaces, and other commonly touched areas. We clean and sanitize your home using products that include certain Environmental Protection Association (EPA) registered disinfecting products and specific cleaning methods, such as mopping with microfiber mops, which have demonstrated a 99% reduction in bacteria. We switch out all cleaning cloths, microfiber towels and mop heads between homes and thoroughly launder them between usages. Plus, we Sani-Spray our vacuum rollers between each home to limit germ transfer. We give our teams the opportunity to wash their hands with soap and water and use antibacterial hand sanitizer between homes. We are closely monitoring national, state and local health agencies for the most recent developments and following the guidance of government and public health officials. Our teams are provided with masks and gloves for use while cleaning your home. When we work together, we can keep your home clean and a little safer. What can you do: Follow these tips from the CDC to help prevent the spread of the seasonal flu and respiratory diseases like Coronavirus (COVID-19): CDC Coronavirus Website Cleanliness plays a large role in the comfort of your home, but many homeowners simply don’t have the time to complete this task due to their busy lifestyles. At Panda Cleaning Service, we recognize that a cleaner home is a happier home, which is why we’re proud to offer comprehensive home cleaning services.

You must cancel your appointment within 24 hours of your scheduled appointment date and time.

No. Not unless you have some specific products or equipment you want us to use.

Unfortunately, we do not wash windows

Yes there will be a fee of 1/2 of the total cost for the service(s) scheduled.